PausePlay is a Salesforce AppExchange app that lets administrators pause and resume automations — Apex triggers, Flows, and validation rules — during deployments, data seeding, and bulk data imports, so nothing fires at the wrong moment and everything turns back on in one click.

Why would I need to pause Salesforce automations?

During deployments, data imports, and seeding, Apex triggers, Flows, and validation rules can fire on records they were never meant to touch — sending emails, overwriting fields, or blocking inserts. Pausing them prevents those unintended actions, failed loads, and the cleanup that follows.

Which Salesforce automations does PausePlay control?

PausePlay controls Apex triggers, Flows, and validation rules, giving administrators central control over exactly which automations run during deployments, imports, and data seeding.

How does PausePlay pause and resume automations?

From a single screen in Salesforce, you select the automations to pause — Apex triggers, Flows, validation rules — and turn them off together. Run your deployment or import, then click Resume to re-activate them all at once, with nothing left disabled by accident.

How is PausePlay different from manually deactivating automations?

Manual deactivation means hunting down and switching off each trigger, Flow, and validation rule one by one — slow, easy to miss one, and easy to forget to turn back on. PausePlay pauses all of them centrally and resumes them together in a click.

Does PausePlay affect my Salesforce data?

No. PausePlay controls whether automations run; it does not read, change, or delete your underlying Salesforce records. When you resume, your automations are exactly as they were before.

Can PausePlay be used in Sandbox and Production environments?

Yes. PausePlay works across Salesforce environments, supporting both Sandbox testing and deployment workflows and controlled changes in Production.

Who is PausePlay designed for?

PausePlay is built for Salesforce Administrators, Developers, Consultants, and CRM or RevOps teams — anyone who runs deployments, data imports, or seeding and needs automations to stay out of the way until the work is done.

Is PausePlay difficult to set up?

No. PausePlay installs from the AppExchange as a managed package and runs inside your org — no external services to configure. Most teams are pausing and resuming automations within minutes of install.

Is PausePlay available on AppExchange?

Yes. PausePlay is available as a Salesforce AppExchange managed package that installs directly into your org.

Yes. Every install starts on the Free plan. Install PausePlay from pauseplay.app/install.

PausePlay AI Terms

These terms apply to PausePlay AI, the AI assistant in the PausePlay Salesforce app (called Meliv), provided by Saika Technology Services GmbH, Friedenstraße 8, 22089 Hamburg, Germany ("we"). They supplement the PausePlay Pro Subscription Terms, which apply unless these terms say otherwise. A PausePlay administrator accepts these terms when connecting an organization to PausePlay AI.

1. What PausePlay AI does

1.1 PausePlay AI explains how the Flows, Apex triggers and validation rules of the Salesforce objects named in a task may affect it, for example a data load, and may propose a PausePlay configuration. It analyzes automation metadata only; it does not see records or Apex source code, so effects between objects and inside Apex code are assessed as possibilities, not verified facts.

1.2 AI output can be wrong. It is advisory. Nothing is changed in Salesforce unless a user explicitly saves a configuration and starts a session through PausePlay's normal controls. The customer reviews every recommendation before acting on it.

2. Eligibility

2.1 PausePlay AI is part of PausePlay Pro. It requires an active Pro entitlement of the production organization and a usable PausePlay licence (not expired, suspended or uninstalled). Free organizations have no AI allowance.

2.2 A sandbox can use PausePlay AI only while it is covered by its production organization's Pro subscription and has a usable licence of its own; it then shares the production organization's allowance.

2.3 We may make PausePlay AI available gradually and may refuse or end access in the cases of section 5.

3. Monthly allowance

Pro: 20 PausePlay AI requests per calendar month (UTC), included in the Pro subscription.
Pro with the PausePlay AI add-on: 320 requests per calendar month (the 20 included plus 300), for USD 49 per month or USD 490 per year, net of applicable taxes, billed with the Pro subscription in the same interval. We announce in the app when the add-on can be purchased.

3.1 One request is one analysis or one Ask Meliv question, however many objects it covers. Requests that fail or are refused are not counted. Unused requests do not carry over. The allowance renews on the first day of each month and is shared by the production organization and its covered sandboxes.

3.2 To keep the service reliable, each organization is also subject to technical limits (for example requests per minute and per day, a monthly processing-cost limit, and at most 100 automations and 25 objects per analysis). Automations that exceed a limit are not sent, and the result says so.

3.3 Add-on: before purchase, a confirmation page shows the amount due today. When the customer chooses Confirm and pay, that amount (a prorated charge for the rest of the current Pro billing period, plus applicable taxes) is charged immediately to the payment method of the Pro subscription, without a separate payment page. The add-on then renews automatically with the Pro subscription and can be cancelled at any time with effect from the end of the paid period, without refund. When the add-on or Pro ends, the allowance returns to 20 or 0 requests. Section 8 of the Pro Subscription Terms applies to price changes and refunds.

4. Acceptable use

4.1 The customer and its users must not:

enter personal data, customer records, credentials or other confidential information into task descriptions or questions;
use PausePlay AI against Anthropic's Usage Policy, from a country in which Anthropic does not support its services, or for unlawful purposes;
attempt to bypass allowances, limits or access controls, or use PausePlay AI to build a competing service.

4.2 The customer decides whether a PausePlay administrator shares validation-rule formulas and Flow and validation-rule descriptions with PausePlay AI (off by default) and ensures they contain no personal data.

5. Suspension and changes

5.1 We may suspend PausePlay AI for an organization, or for all organizations, to address security incidents, misuse, a breach of these terms, or a failure of the AI provider. We restore it as soon as the reason ends.

5.2 We may change the AI model or provider, or the technical limits, if the service remains materially equivalent. We announce a new provider on our subprocessors page before it receives customer data.

6. Data protection

Personal data is processed as described in the PausePlay AI privacy notice, including where data is processed (not EU-only) and how long it is kept. Section 8 of that notice sets out our commitments as your processor.

7. Liability

Section 12 of the Pro Subscription Terms applies. In particular, we are not liable for decisions the customer takes on the basis of AI output beyond that section; the customer remains responsible for reviewing and authorizing changes to its Salesforce organizations.