Version 1.0 — Effective January 26, 2026

    Last updated: January 26, 2026

    Privacy Policy for PausePlay

    PausePlay ("we", "us", "our") is a software product operated by Saika Technology Services GmbH. We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR).

    1. Controller Information

    Data Controller:
    Saika Technology Services GmbH
    Friedenstraße 8
    22089 Hamburg
    Germany

    Email: support@pauseplay.app

    2. Scope of This Policy

    This Privacy Policy applies to:

    • The PausePlay marketing website

    • The PausePlay Admin Console

    • Related documentation and content pages

    This policy does not govern Salesforce's own data processing.

    3. Personal Data We Process

    We may process the following categories of data:

    • Contact information (e.g. email address if you contact us)

    • Technical data (IP address, browser type, device information)

    • Usage data related to the website (pages visited, timestamps)

    We do not store Salesforce customer data processed by the PausePlay app itself.

    4. Purpose & Legal Basis

    We process personal data for the following purposes:

    • Website operation and security

    • Responding to inquiries

    • Improving content and user experience

    Legal basis under GDPR:

    • Art. 6(1)(f) GDPR – legitimate interest

    • Art. 6(1)(b) GDPR – contractual necessity (where applicable)

    5. Cookies & Tracking

    PausePlay uses only essential cookies that are required for the operation and security of the website.

    These cookies are necessary to:

    • Remember basic site preferences

    • Ensure secure access to the website

    • Prevent abuse and technical errors

    PausePlay does not use:

    • Advertising cookies

    • Behavioral tracking

    • Cross-site tracking

    • Third-party marketing cookies

    You can accept or decline essential cookies via the cookie banner. Declining cookies will not limit website functionality.

    6. Data Retention

    Personal data is retained only as long as necessary for the stated purposes or as required by law.

    7. Data Sharing

    We do not sell or rent personal data.

    Data may be processed by trusted service providers (e.g. hosting) under GDPR-compliant agreements.

    8. Your Rights Under GDPR

    You have the right to:

    • Access your personal data

    • Rectify inaccurate data

    • Request deletion

    • Restrict processing

    • Data portability

    • Object to processing

    Requests can be sent to: support@pauseplay.app

    9. Supervisory Authority

    You have the right to lodge a complaint with your local data protection authority.

    10. Changes

    We may update this Privacy Policy from time to time. The latest version will always be published on this page.

    Cookies & Privacy

    PausePlay uses essential cookies to ensure the website functions properly. No tracking or advertising cookies are used.