Subprocessors
PausePlay runs inside your Salesforce organization. Its online services (PausePlay AI, online billing and this website) use the providers below. We announce a new provider on this page before it receives customer data; customers may object by writing to support@pauseplay.app.
PausePlay AI
- Anthropic (Anthropic Ireland, Limited, Ireland; Anthropic, PBC, USA): AI model (Claude) for PausePlay AI. Processing in any of Anthropic's regions, including the USA; data stored in the USA; deleted within 30 days (flagged content up to 2 years); no model training on customer content. Safeguard: EU Standard Contractual Clauses in Anthropic's Data Processing Addendum.
- Supabase, Inc. (USA; hosting in the EU, Frankfurt): PausePlay AI gateway and database.
Online billing
- Stripe (Stripe Payments Europe, Ltd., Ireland; Stripe, Inc., USA): payments, subscriptions, invoices and tax.
- Supabase, Inc. (USA; hosting in the EU, Ireland): billing backend and database.
- Resend (Plus Five Five, Inc., USA): internal operational alert emails (technical identifiers only).
All online services
- Salesforce, Inc.: administrator sign-in and our licence management.
- Netlify, Inc. (USA): hosting of pauseplay.app.
Details: PausePlay AI privacy notice, privacy notice for online subscriptions and our Privacy Policy.
